My Homecare Reading (& Bracknell) are part of a well-established National Home Care provider.
We provide high quality care and support to people in their own homes.
We accommodate the specific needs of our individuals in every aspect of their lives and tailor solutions to their unique circumstances.
Our mission is to provide care and support to people and their families to enable them to live a quality life and be independent regardless of the potential barriers they could face.
We are devoted to offer personal centred care and support to meet unique needs of each individual.
Our success is driven by the quality of our excellent staff with the best skills and trainings.
Our team ethos, combined with a quality management plan and risk-management strategy, allow us to deliver care and support, adapt to changing circumstances; and to focus on delivering quality expertise and outputs, making sure that people are safe and receive the best care in comfort of their own homes.
We resolve to achieve optimum outcomes for individuals needs with respect to their preferences
My Homecare Reading Initial Needs Assessment :-
Our experienced Branch Manager will discuss your circumstances confidentially so they may help :-
Contact your local Reading branch on
01183 271 430 for more details.
Your Care Plan is developed following the Initial Needs Assessment completed by one of our managers and all information held is completely confidential. Care Plans basically explain routine tasks to be undertaken by carers, at the specific times agreed.
Information will be left at your address for both you and your carer, and this includes a Service User Guide, a copy of your Care Plan including associated Risk Assessments, our contact numbers, complaints procedure and other useful information.
The risk assessments are completed to identify any risks that may occur during a visit, to either the carer or the client. Risk assessments are designed to protect people against known dangers not to stop clients doing what they want to do.
Regular reviews of care and support we provide start from day one and will continue throughout your time with My Homecare. We expect to complete a formal face to face review every 3 month as well as making regular telephone quality checks. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.
A copy of our Review Policy detailing how and when we will review your care is available from the office.
If you are not fully satisfied with your carer, we encourage you to inform us through our quality assurance program and complaints policy. Our quality assurance policy ensures that you and your loved ones are happy and that we’re doing everything we can to support you.
If you ever feel you need someone to speak on your behalf, either to ourselves or others providing your care and support, then you can use an advocate. Advocates are people who are independent and could help you to express your views, opinions and wishes, and to obtain impartial advice.
Most people prefer to remain in the privacy and comfort of their own home, but with a level of support of assistance from a carer to help them maintain their independence.